AI Services & PricingDef Tech Ops implements practical AI for owner-operated businesses: AI call answering, automated intake and quoting, appointment reminders, invoice follow-up, platform integration, and custom AI software. Pricing is published: an AI Opportunity Audit is $1,500 (credited toward any build), quick-win automations start at $2,500 setup plus $300/month managed, platform setup and integration starts at $2,000 setup plus $300/month, custom AI and software builds start at $12,000, and the Managed AI retainer starts at $500/month. Def Tech Ops is based in Heber City, Utah and works nationwide.How engagement works

Audit — one week, $1,500, credited toward the build. A time audit across intake, scheduling, billing, and follow-up produces a scoped, priced automation roadmap that is yours to keep, whether you build with Def Tech Ops or anyone else.

Quick wins — the two or three automations with the fastest payback go live first, usually AI call answering: roughly $100–200/month to run versus $3,500–5,000/month for a full-time receptionist.

Backbone — CRM, dispatch, invoicing, and a customer billing login on a proven platform, configured and integrated with QuickBooks and Google Workspace rather than rebuilt from scratch.

Custom — software is built only where a platform genuinely cannot do the job: internal team apps, field inspection checklists, client portals.

AI services pricing

Package

Price

Ongoing

What it covers

AI Opportunity Audit

$1,500 one-time

—

Time audit, top three time sinks quantified, scoped and priced automation roadmap, security review. Credited toward any build.

Quick-Win Automations

from $2,500 setup

from $300/month managed

AI call answering (after-hours and overflow), intake-to-quote routing, appointment confirmations and reminders, invoice follow-up, Google review requests.

Platform Setup & Integration

from $2,000 setup

from $300/month managed

Field-service/CRM platform selection and configuration, QuickBooks and Google Workspace integration, customer billing portal, team training.

Custom AI & Software

from $12,000

from $200/month hosting & care

Custom web platforms, internal tools, and field apps — managed authentication, tenant isolation, no card data stored.

Managed AI retainer

—

from $500/month

Monitoring, monthly optimisation, priority support, and new automations as the business grows. Six-month commitments shrink setup fees.

Security commitments

Business-tier AI with a no-training-on-your-data guarantee.

Customer PII kept out of prompts wherever possible.

Managed authentication (never home-rolled logins) and tenant isolation, so every client sees only their own data.

Card and bank data stays with Stripe or QuickBooks — never stored by Def Tech Ops or the AI.

A written map of what data flows to which vendor.

Frequently asked questionsHow much does AI implementation cost for a small business?At Def Tech Ops, an AI opportunity audit is $1,500, quick-win automations start at $2,500 in setup plus $300 per month managed, and custom software starts at $12,000. Most owner-operated businesses start with the audit and two or three automations — under $5,000 to get real results.How much does an AI receptionist cost?Around $100 to $200 per month to run, compared with $3,500 to $5,000 per month for a full-time receptionist. After-hours and overflow call answering is usually the fastest-payback automation for a service business.Should a small business build a custom CRM?Almost certainly not. Proven platforms already provide CRM, dispatch, invoicing, and a customer login for a monthly fee. Custom development is only worth it for workflows a platform genuinely cannot do — which is why Def Tech Ops engagements start with an audit, not a build quote.Is customer data safe with AI?Yes, when the rules are followed: business-tier AI with a no-training-on-your-data guarantee, PII kept out of prompts, managed authentication, tenant isolation, and card data held only by Stripe or QuickBooks. Def Tech Ops documents what data flows to which vendor on every engagement.To start, book the $1,500 AI Opportunity Audit at deftechops.com/contact, or call +1 435 222 5670.