Def Tech Ops | Definitive Technology Operations
Please read these Terms of Service ("Terms") carefully before using the website located at deftechops.com or engaging Def Tech Ops ("Company," "we," "us," or "our") for services. By accessing our website or using our services, you agree to be bound by these Terms.
By using our website or services, you affirm that you are at least 18 years of age, have the legal authority to enter into these Terms, and agree to comply with and be bound by them. If you do not agree, do not use our website or services.
Def Tech Ops provides digital marketing, business consulting, AI implementation, website design, custom app development, SaaS platforms (including the Architect App dashboard), SEO, and related technology services ("Services") as described on our website and in individual service agreements (Master Service Agreement). Specific service terms, deliverables, timelines, and pricing are governed by the signed MSA between Def Tech Ops and the client. Access to our proprietary software applications or dashboards is provided under a limited, non-exclusive, non-transferable license as detailed in the applicable agreement.
All content on deftechops.com — including text, graphics, logos, images, and software — is the property of Def Tech Ops and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
Upon full payment, clients receive ownership of the final deliverables created specifically for them under their MSA, except for any third-party components, licensed assets, or proprietary tools owned by Def Tech Ops. Specific IP terms are detailed in the signed MSA.
Payment terms are established in your Master Service Agreement. General policies include:
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the service relationship. This includes but is not limited to business strategies, client data, pricing, and proprietary processes. Confidentiality obligations survive termination of the service relationship.
Program Name: Def Tech Ops SMS Notifications
Def Tech Ops operates an SMS notification program to communicate with existing clients and customers who have explicitly opted in to receive messages. Message types include: billing alerts, invoice pay links, project status updates, website update confirmations, and service notifications.
This SMS program is governed by our Privacy Policy. For additional support, visit deftechops.com/contact.html.
To the maximum extent permitted by law, Def Tech Ops shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability in connection with any claim shall not exceed the total fees paid by you to Def Tech Ops in the three (3) months preceding the claim.
Our website, software applications, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that results from our marketing services will achieve specific outcomes, nor do we guarantee that our SaaS platforms (like the Architect App) will be completely error-free, secure, or uninterrupted. You use our services and software at your own risk.
Our services may incorporate or recommend third-party platforms (e.g., Google Ads, Meta, Twilio, Sanity, Vercel). Use of these platforms is governed by their respective terms of service. Def Tech Ops is not responsible for the actions, content, or policies of third-party services.
Either party may terminate a service engagement in accordance with the terms of the signed MSA. Def Tech Ops reserves the right to immediately terminate service for clients who violate these Terms, engage in abusive behavior, or fail to maintain payment obligations.
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Wasatch County, Utah.
We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a new effective date. Continued use of our services after changes constitutes acceptance.
Questions about these Terms? Contact us at: